Required qualifications:
You need to have the authorization Personal settings to be able to edit another user's personal settings. This permission is found under Internal administration.
Edit a colleague's personal settings
Step 1 – Find the user
- Use the search field to find the colleague you want to edit.
Step 2 – Open the contact card
- Click on the user's avatar to open their contact card.
Step 3 – Open personal settings
- Click on the gear and select the option Open personal settings.
Step 4 – Make changes
- Adjust the settings as needed.
- Close the dialog box when you are finished.
What can you edit?
You can change, among other things:
- Activity status
- Call waiting settings
- Voicemail
- Workday settings
Note:
- You cannot change settings for local devices such as headsets and cameras.
- Synchronization of new accounts (e.g. Microsoft or Google) must be done by the user themselves via their app.