Firewall settings

Optimize firewall settings to ensure interference-free calls.

1 min read

Step 1 – Why are firewall settings needed?

  • A firewall can sometimes block the traffic required for services to function.
  • If traffic is blocked, it can lead to:

    • Problems receiving calls

    • You cannot hear the other party during a call


Step 2 – When should the firewall be adjusted?

  • If you are experiencing communication problems, it may be necessary to open up the firewall for traffic.
  • This ensures that calls can be routed without interference.

Step 3 – Download the firewall settings

  • All technical information about which ports and IP addresses should be allowed is collected in one file.

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